The Real Meaning of Software Quality — And Why Evaluation Matters

Over the years, people have often asked me the same question: ”What exactly is software quality?” It's tempting to answer with a list of tools, frameworks, and metrics — but the truth is, those are only part of the story. Technologies will continue to evolve, making certain tasks seem easier. But software quality isn't defined by the latest automation tool or project dashboard. It's defined by how effectively a product meets its intended purpose, how efficiently the team works together, and how much unnecessary effort we avoid along the way. Beyond Technology — A People-Centred Perspective. Quality in software isn't just about code reviews or test coverage. It's about evaluation — constantly assessing whether we're delivering what is truly needed, in the right way. This is where the concept of Muda, from Lean methodology, comes in. Muda refers to “waste,” and it's closely linked to Mura (unevenness) and Muri ...read more